Privacy policy

Privacy policy

This privacy policy applies to the use of GingerClaw.com and is written in accordance with the Israeli Protection of Privacy Law, 1981.

Information we collect

GingerClaw collects personal information only as needed to operate the store: contact details (name, phone, email, shipping address), order and payment details, and records of customer service enquiries. Payment is processed directly by external payment providers; we do not store your card details on our systems.

How we use information

We use this information to process orders, arrange shipping, handle returns and warranty claims, provide customer support, prevent fraud, and improve the site.

Sharing information

We may share information with Shopify (which hosts our store platform), shipping carriers, payment providers, and relevant suppliers/importers, only as needed to fulfil your order. We do not sell personal information to third parties.

Cookies

The site uses cookies and analytics tools to operate the store, secure it, and understand usage.

Your rights

Under the Protection of Privacy Law, you may contact us to review, correct, or request deletion of personal information we hold about you, subject to record-keeping obligations that apply to us by law (for example, for accounting purposes).

Data retention

We retain personal information for as long as needed to provide our services and to meet our legal and accounting obligations.

Privacy contact